tag:blogger.com,1999:blog-17262399.post3351456177819221804..comments2018-12-11T03:34:40.136-08:00Comments on EircomSucks.com: Eircom delay 8MB speed upgrade and piss off their customers!Unknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-17262399.post-85646245467472357742008-07-02T08:25:00.000-07:002008-07-02T08:25:00.000-07:00I emailed Eircom's press office in relation to the...I emailed Eircom's press office in relation to the upgrades yesterday evening, and received a prompt bog standard response today. It basically confirms that all the residential packages won't be utilizing ADSL2+, no matter whether your exchange is ADSL2+ enabled or not. Only the business packages that exceed 8Mb shall make use of it.<BR/><BR/>Here's the reply they sent, for your reference.<BR/><BR/>"Hi Dave<BR/><BR/>Thank you for your email.<BR/><BR/>The speed upgrades have been taking place on a phased basis over the last number of months and will continue throughout the next 6 to 8 weeks. We have extended the list of exchanges that will be upgraded which has naturally had an impact on our date for completion of all upgrades.<BR/><BR/>If your telephone line is connected to the Tralee exchange, then speed increases on the eircom 2Mb broadband product and the eircom 3Mb broadband product will come into effect in this exchange in the next 6 to 8 weeks. The speed upgrades for these specific products will apply to all telephone exchanges nationwide for customers whose telephone line qualifies for these speeds. The 2Mb product will be upgraded to 3Mb and the 3Mb product will be upgraded to 7.6Mb. The 3Mb broadband product upgrade to 7.6Mb will not utilise ADSL2+ technology.<BR/><BR/>The Tralee exchange was ADSL2+ enabled last month. Customers served on this exchange who wish to avail of our 12Mb product, and whose telephone line qualifies, can contact our broadband customer service team on 1800 242 558 to place an order.<BR/><BR/>Best Regards<BR/><BR/>Sylda Langford<BR/>Press Officer"Unknownhttps://www.blogger.com/profile/07543772514609854994noreply@blogger.com