Eircom's Official Reponse to delays on 8MB Upgrades.

It seems Eircom Press Office is running overtime using templates when people send them e-mails querying the 8MB Upgrade delay.

Here's their response:


Sections in brackets are removed or advising.

The speed upgrades have been taking place on a phased basis over the last number of months and will continue throughout the next 6 to 8 weeks. We have extended the list of exchanges that will be upgraded which has naturally had an impact on our date for completion of all upgrades.

If your telephone line is connected to the (EXCHANGE NAME HERE) exchange, then speed increases on the eircom 2Mb broadband product and the eircom 3Mb broadband product will come into effect in this exchange in the next 6 to 8 weeks.

The speed upgrades for these specific products will apply to all telephone exchanges nationwide for customers whose telephone line qualifies for these speeds. The 2Mb product will be upgraded to 3Mb and the 3Mb product will be upgraded to 7.6Mb. The 3Mb broadband product upgrade to 7.6Mb will not utilise ADSL2+ technology.

(THE BELOW SECTION DEPENDS ON YOUR EXCHANGE BEING ENABLED FOR ADSL2+)

The (EXCHANGE NAME HERE) exchange was ADSL2+ enabled last month. Customers served on this exchange who wish to avail of our 12Mb product, and whose telephone line qualifies, can contact our broadband customer service team on 1800 242 558 to place an order.

Best Regards

Press Officer

So lets hold Eircom to their word, I expect to see 8MB speeds available to Eircom and Eircom Wholesale customers in 6-8 weeks.